Conditions & Included services

Included services

The booking price includes:

  • Bed linen, hand & bath towels (changed on request);
  • fully equipped kitchen and tea towels;
  • SAT-TV, free Wi-Fi;
  • no extra charge for final cleaning
  • electricity and heating;
  • Toddler equipment (crib, highchair, seesaw…)
  • DolomitiMobil Card
  • Storage space for e-bikes, bicycles, skis and ski boots
  • Charging station for e-cars

as well as all charges and taxes, except the tourist tax.

Since July 2014 a tourist tax has been introduced in the region of South Tyrol. It amounts to 1,55 € in our township per person (aged over 14) and day. We kindly ask you to pay the tax at the end of your stay on-site.

Additional services upon surcharge

  • laundry service
  • bread service


Out of respect for our other guests, pets are not allowed in our apartments!

Booking conditions

Booking will be treated as binding as soon as we receive the deposit of 200 € per week and apartment. We only accept booking in writing.

Please transfer the deposit to the following bank account and use your name as subject for the transaction:

Bank details:
Name of bank: Raiffeisenkasse Villnoess
Name of the account holder: Rabensteiner Benjamin, Mantinger Priska
IBAN: IT50M0809458410000300223433

We are unable to refund this deposit in the event of cancellation.


Please pay cash on site. The cash limit in Italy amounts to 999,99 €. The following payment methods are allowed: non-transferable check, bank transfer.

Arrival and departure

The apartments are available for you to occupy from 2 pm. Please inform us in case you are checking in later. We request that you vacate your apartment by 9.30 am on your day of departure.

Travel cancellation insurance

We are looking forward to your visit. However, it may happen that you cannot take your holiday and have to cancel it at short notice. In order to prevent you and from unnecessary fees, we recommend you to take out a travel cancellation insurance. This way, cancellation fees are covered and you can happily look forward to your vacation.

For further information on travel cancellation insurances read here.


Cancellation conditions according to Art. 1382 of the Italian Civil Code.
According to the Italian Consumer Protection Code, there is no right of withdrawal. However, we grant you the right to withdraw:

  • If you cancel your stay up to 60 days before you were due to arrive, there will be no charge for the cancellation, yet we will keep the deposit.
  • Up to 59 – 8 days before the start of your stay, 70 % of the cost of the apartment will be charged; up to 7 – 0 days before the start of your stay the charge will be 90 %.
  • In case of “no show” or early departure, the guest is required to fully pay for the entire booking period.

So please inform us in advance if you are unable to take your holiday.

Exclusion of liability
We strive to provide accurate and complete information on this website. However, we assume no liability or guarantee for the topicality, correctness and completeness of the information provided. All offers are non-binding and without obligation. We reserve the right to change, complement and delete the pages or parts of it, the whole offer without notice or to stop its publication occasionally or forever. Only the specific service offer or the booking confirmation is binding. For external links we can – despite careful control – assume no liability. For the content of linked pages exclusively their operators are responsible.

Privacy policy
For the purposes of the GDPR, we inform you that your data will be used and saved exclusively for processing your application and will not be disclosed or distributed to third parties. Regarding data processing, you are entitled to all rights according to the GDPR. The holder of the rights is Rabensteiner Benjamin – For more information about your rights, please visit here .